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British Airways

Club suite & network

The rollout of our award-winning Club Suite on our long-haul aircraft is now over 65% complete. We currently offer the Club Suite on all our flights from London Heathrow to New York and it is also scheduled on a number of our services in Summer 2025, including, Baltimore, Chicago, Denver, Doha, Hong Kong, Cape Town, Las Vegas, Philadelphia, Phoenix, Singapore, Toronto, Vancouver.  

British Airways flights offer convenient frequencies between key business hubs, including 56 weekly flights to New York (JFK), 14 weekly flights to Newark, 20 weekly flights to Chicago, and 10 weekly flights to Las Vegas.  

We also recently announced that our fleet of 787-8 Dreamliners are expected to complete their retrofit with our Club Suite product by the end of this year.

Sustainability

We know that flying has a significant impact on the planet and achieving net zero by 2050 or sooner requires long-term transformation as well as bold, urgent action today.

We’re sharpening our focus on delivering real, tangible progress by 2030 and forming the vital partnerships that will speed time to innovation. We have more work to do, but we’re proud to have made progress throughout 2024, directly tackling the causes of our environmental and social impact, to build a more sustainable future.

SAF - In 2024 SAF accounted for nearly 2.7% of British Airways total fuel. In 2024, we used 130,000 tonnes of SAF, mitigating approximately 350,000 tCO2e, in lifecycle emissions that would have been burnt by fossil-based jet fuel. Whilst small, this is a 160% increase from 2023 (from 1.1% and 50,000 tonnes of SAF). And we’re already investing in a wide range of innovative technologies to help scale up SAF production and using SAF is an everyday reality in our operation.

We’re working to reduce our emissions in the air and on the ground. It all starts with building an internal culture of engagement as sustainability is a journey that we’re all on together.

In September 2024, we launched a new internal 2030 commitment to further reduce our emissions through operational efficiency. Our new climate challenge ideas hub taps into our colleagues’ expertise and we’ve already received more than 450 carbon reduction ideas which are being reviewed for their innovation and potential for scale.

The British Airways £7bn transformation programme

In 2024, BA unveiled its £7bn transformation programme - the largest investment in modernisation in the airline’s history, with more than 600 initiatives to transform its business and revolutionise how they work across key business areas:  

Here are some of the initiatives that have already been delivered and some that are currently being rolled out:

• British Airways’ award-winning Club Suite has been rolled out to 65% of its long haul fleet at London Heathrow. Our brand new First suite, will make its debut in 2026, as part of our A380 aircraft refurbishment.
• New and refreshed lounges in Singapore, Lagos, Seattle, Washington and Edinburgh, with more to come this year, including Miami and Dubai.
• A new BA.com website offering deeper personalisation and a range of new services has started to roll out - And a new mobile app is coming soon too.
• Launched The British Airways Club – a new loyalty programme offering customers new ways to reach higher membership tiers.
• British Airways Club members now have free onboard Wi-Fi for messaging.

Alongside transformation initiatives, the airline’s global network continues to grow:

• New route launches such as Bangkok, Kuala Lumpur, Tbilisi and some new Italian routes to Rimini, Salerno and Olbia.
• Expanded codeshare agreements with Malaysia Airlines, Bangkok Airways, Airlink and Indigo.

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